By pissedconsumer on Skatehive
As we progress through 2025, one of the most persistent frustrations for consumers has been the difficulty in accessing helpful customer service. Complaints about excessive wait times, ineffective automated responses, and the struggle to reach a real person have been widespread. Many customers are finding themselves lost in endless loops of automated systems, often without any meaningful resolution to their issues. The best and worst customer service survey by PissedConsumer sheds light on which industries are excelling and which are failing in providing support. Notably, streaming services are recognized for offering some of the best customer service, while food delivery companies fall on the other end of the spectrum, receiving criticism for poor support. This article delves into the reasons why customer service seems more challenging than ever and highlights what separates companies with top-tier support from those that leave their customers dissatisfied. Why Is Getting Customer Ser